Job Description
Join the California DMV team as a Customer Service Representative in sunny Chula Vista! We're seeking passionate individuals to serve our diverse community with professionalism and efficiency. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. No prior DMV experience required – we provide paid training to set you up for success. Apply today and start making a difference tomorrow!
Responsibilities
- Provide exceptional customer service to DMV visitors via in-person, phone, and digital channels
- Process driver's license, vehicle registration, and title transactions accurately
- Resolve customer inquiries regarding DMV policies, procedures, and documentation
- Maintain organized records using proprietary DMV software systems
- Collaborate with team members to ensure efficient office operations
- Adhere to all state regulations and security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong written and verbal communication skills
- Proficient in basic computer applications and data entry
- Ability to handle sensitive information with confidentiality
- Spanish bilingual capability highly desirable
- Must pass background check and fingerprinting