Job Description
Join Minnesota's premier public service team as a DMV Customer Service Representative! We're seeking motivated individuals to deliver exceptional service to Minnesotans starting tomorrow. No prior experience required – we provide comprehensive training. Enjoy flexible scheduling, competitive pay, and the opportunity to make a real impact in your community. Our modern Minneapolis facility offers a supportive environment with growth potential into permanent roles.
Responsibilities
- Process driver's license and vehicle registration transactions with precision
- Provide clear guidance on DMV policies, procedures, and documentation requirements
- Assist customers with online portal navigation and digital services
- Resolve inquiries regarding traffic violations, titling, and insurance compliance
- Maintain accurate records and documentation in secure systems
- Collaborate with team members to ensure efficient service delivery
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Ability to handle confidential information with discretion
- Basic computer proficiency and data entry experience
- Ability to work in a fast-paced environment
- Customer service mindset with problem-solving aptitude
- Valid Minnesota driver's license preferred
- Ability to pass background check and drug screening