Job Description
Join our dynamic team as a DMV Customer Service Representative in sunny Chula Vista! We're seeking dedicated professionals to assist residents with motor vehicle services. Full equipment provided including ergonomic workstations, headsets, and specialized software. Enjoy competitive benefits, paid training, and a supportive environment where your growth matters. Help shape California's mobility future while serving your community with pride.
Responsibilities
- Process driver's licenses, vehicle registrations, and title transactions with precision
- Provide exceptional in-person and phone support to diverse customers
- Maintain accurate records using DMV-specific software systems
- Resolve customer inquiries efficiently while maintaining compliance with state regulations
- Collaborate with team members to optimize service delivery
- Participate in ongoing training to stay updated on DMV procedures
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service or administrative experience
- Strong computer proficiency with ability to learn proprietary systems
- Excellent communication skills in English (bilingual Spanish a plus)
- Ability to handle confidential information with discretion
- Valid California driver's license
- Pass background check and fingerprinting