Job Description
Join our dynamic team at the Kansas Department of Revenue as a DMV Customer Service Representative in Wichita! We're seeking a dedicated professional to deliver exceptional service to residents and businesses. This direct-hire opportunity offers competitive compensation, comprehensive benefits, and the chance to make a real impact in our community. If you're passionate about public service and thrive in fast-paced environments, apply today!
Responsibilities
- Process vehicle registrations, titles, and license transactions with accuracy and efficiency
- Provide clear, courteous assistance to customers via phone, email, and in-person
- Resolve complex inquiries regarding DMV policies and procedures
- Maintain detailed records using specialized department software
- Collaborate with team members to optimize service delivery
- Adhere to all state regulations and security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 2 years customer service or administrative experience
- Proficient in Microsoft Office Suite and data entry
- Strong verbal and written communication skills
- Ability to handle sensitive information with discretion
- Valid Kansas driver's license required
- Ability to multitask in a high-volume environment