Job Description
Join our dynamic team as a DMV Customer Service Representative in Corpus Christi! We're seeking passionate individuals to deliver exceptional service to Texas residents. Enjoy competitive pay, comprehensive benefits, and career growth in a government-supported role. Perfect for bilingual candidates seeking stability and community impact.
Responsibilities
- Process driver's license, vehicle registration, and ID applications with precision
- Provide accurate DMV regulations and documentation guidance
- Manage payment transactions and maintain digital records
- Resolve customer inquiries through in-person, phone, and digital channels
- Collaborate with enforcement agencies for compliance matters
- Train new representatives on department protocols
- Support DMV outreach initiatives
Qualifications
- High school diploma or equivalent required
- Minimum 2 years customer service experience
- Proficiency in Microsoft Office and database systems
- Strong bilingual English/Spanish skills (required)
- Ability to handle high-pressure situations calmly
- Knowledge of Texas transportation regulations preferred
- Valid Texas driver's license