Job Description
Join the California DMV team as a Customer Service Representative in sunny Chula Vista! We're offering a $2,000 sign-on bonus for qualified candidates who start before December 31, 2023. Enjoy competitive pay, comprehensive benefits, and the opportunity to serve your community. Apply today to begin your rewarding career in public service!
Responsibilities
- Process driver's license, vehicle registration, and ID applications with accuracy
- Provide exceptional customer service via in-person, phone, and digital channels
- Explain DMV regulations, fees, and testing requirements clearly
- Maintain detailed transaction records in DMV systems
- Resolve customer inquiries and complaints efficiently
- Collaborate with team members to optimize service workflows
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience
- Strong computer literacy with MS Office proficiency
- Ability to multitask in fast-paced environments
- Clear communication skills in English (Spanish bilingual preferred)
- Background check and fingerprinting required