Job Description
Join our dynamic team at Raleigh County Motor Vehicle Services and become the face of our agency! We're seeking passionate individuals to deliver exceptional customer service in a fast-paced DMV environment. This direct-hire opportunity offers competitive pay, comprehensive benefits, and career growth potential. Help streamline vehicle registration, license renewals, and title transfers while making a positive impact on our community. Apply today to join our mission of serving North Carolina residents with efficiency and professionalism!
Responsibilities
- Process driver's license renewals and vehicle registrations accurately
- Assist customers with DMV forms, documentation requirements, and fee calculations
- Resolve customer inquiries regarding titling, registration, and compliance regulations
- Utilize state-specific DMV software for transaction processing and record maintenance
- Verify documentation authenticity and enforce regulatory compliance standards
- Collaborate with team members to optimize customer flow and reduce wait times
- Maintain organized digital and physical filing systems for transaction records
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience in a regulated or government setting
- Proficiency in Microsoft Office Suite and data entry (minimum 40 WPM)
- Strong knowledge of North Carolina DMV procedures and regulations
- Exceptional interpersonal communication and conflict resolution skills
- Ability to manage sensitive customer information with confidentiality
- Valid North Carolina driver's license required
- Ability to work flexible hours including occasional Saturdays