Job Description
Join our elite team at Albuquerque Public Services as a DMV Customer Service Representative! We provide all necessary equipment including ergonomic workstations, specialized software licenses, and secure document handling tools. Enjoy competitive pay, comprehensive benefits, and a supportive work environment dedicated to excellence in public service.
Responsibilities
- Process vehicle registrations, title transfers, and driver license applications with precision
- Utilize provided DMV software to verify customer documentation and eligibility
- Provide clear guidance on state regulations and compliance requirements
- Maintain secure handling of sensitive customer information using provided equipment
- Resolve inquiries through multiple channels (in-person, phone, email)
- Collaborate with law enforcement agencies using secure communication tools
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficient in data entry and basic office software
- Ability to operate provided specialized DMV equipment
- Valid New Mexico driver's license
- Clear background check and fingerprinting
- Spanish bilingual preferred