Job Description
Join Texas Motor Vehicle Services as a Customer Service Representative in Dallas! We provide all necessary equipment including ergonomic workstations, dual monitors, and headsets. Enjoy a modern office environment with competitive benefits, paid training, and career growth opportunities. Help residents navigate DMV services with professionalism while supporting Texas's vital transportation infrastructure.
Responsibilities
- Assist customers with driver's licenses, vehicle registrations, and title services
- Process transactions accurately using proprietary DMV software
- Resolve customer inquiries with empathy and problem-solving skills
- Maintain detailed documentation of all interactions
- Adhere to state regulations and security protocols
- Collaborate with team members to ensure seamless service delivery
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency in Microsoft Office Suite
- Ability to multitask in fast-paced environments
- Clear communication skills in English and Spanish preferred
- Basic knowledge of Texas vehicle regulations beneficial
- Background check required (no DUI convictions)