Job Description
Join Ohio's premier public service team as a DMV Customer Service Representative! We provide all necessary equipment including ergonomic workstations, dual monitors, and headsets to ensure your success. This full-time role offers competitive pay, comprehensive benefits, and the opportunity to serve your community while advancing your career in a supportive environment.
Responsibilities
- Process vehicle registrations, titles, and license applications using provided equipment
- Assist customers with inquiries regarding DMV procedures and documentation
- Maintain accurate records using our secure digital systems and provided technology
- Process payments and issue permits/licenses using specialized office equipment
- Collaborate with team members to resolve complex customer issues efficiently
- Adhere to all Ohio BMV regulations and data security protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience with digital tools proficiency
- Strong communication skills with ability to explain complex procedures
- Ability to multitask in a fast-paced environment with provided equipment
- Basic knowledge of Ohio traffic laws and DMV regulations
- Proficiency in using office software and provided technology systems
- Valid Ohio driver's license required