Job Description
Join our award-winning team as a DMV Customer Service Representative in Memphis! We're seeking passionate individuals to deliver exceptional service to Tennessee residents. Enjoy competitive benefits, growth opportunities, and a supportive work environment. Make a real difference in your community while building a stable career with state benefits.
Why Join Us? Comprehensive health insurance, retirement plans, paid time off, and tuition assistance. We invest in our people through ongoing training and career advancement programs.
Responsibilities
- Process driver's license, vehicle registration, and title transactions with accuracy
- Provide detailed information on DMV procedures, fees, and documentation requirements
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain strict confidentiality of sensitive customer data and personal information
- Process payments and issue receipts using secure payment systems
- Collaborate with team members to improve service efficiency
- Adhere to all state regulations and departmental policies
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency in computer systems and MS Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong attention to detail and problem-solving abilities
- Ability to work flexible hours including Saturdays
- Valid Tennessee driver's license required