Job Description
Launch your career in public service with Baltimore's premier DMV team! We're seeking enthusiastic individuals to join our customer service division—no experience required. As a DMV Customer Service Representative, you'll be the friendly face helping Maryland residents navigate vehicle registrations, licenses, and permits. Enjoy competitive pay, comprehensive training, and opportunities for advancement. Why join us?
- Full benefits package including health insurance and retirement plans
- Paid training and career development programs
- Stable government employment with predictable hours
- Collaborative team environment
Responsibilities
- Assist customers with DMV transactions including license renewals, registrations, and title applications
- Provide accurate information on state driving laws and vehicle requirements
- Process payments and maintain secure documentation systems
- Resolve customer inquiries with patience and professionalism
- Operate DMV software and maintain organized records
- Collaborate with team members to ensure efficient service delivery
- Adhere to all state regulations and confidentiality protocols
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer proficiency (typing, data entry)
- Strong attention to detail and accuracy
- Customer service mindset with problem-solving abilities
- Must pass background check and drug screening
- No prior DMV or government experience required