Job Description
Launch your career in public service with our comprehensive paid training program! DMV Connect Solutions is seeking motivated individuals to join our Durham, NC team as Customer Service Representatives. No prior experience required – we'll equip you with all necessary skills to excel at the Department of Motor Vehicles. Enjoy competitive pay, comprehensive benefits, and a supportive work environment dedicated to your growth.
Why Join Us?
- Full paid training program covering DMV procedures, systems, and customer service excellence
- Health, dental, and vision insurance after 90 days401(k) with company match
- Paid time off and paid holidays
- Clear career advancement pathways
Responsibilities
- Provide exceptional customer service via phone, in-person, and digital channels
- Process DMV transactions including license renewals, registrations, and title transfers
- Accurately input and maintain customer data in DMV systems
- Resolve customer inquiries and resolve issues efficiently
- Adhere to all DMV regulations and security protocols
- Collaborate with team members to ensure smooth operations
- Continuously improve knowledge through ongoing training modules
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency and willingness to learn new systems
- Customer-focused mindset with problem-solving abilities
- Reliable transportation to Durham, NC location
- Ability to pass background check and drug screening
- Must be authorized to work in the United States