Job Description
Join our award-winning team at San Diego Motor Services and become the face of our community! We're seeking passionate Part-Time DMV Customer Service Representatives to deliver exceptional service to San Diego residents. Enjoy flexible scheduling, competitive pay, and comprehensive training in a dynamic environment where you'll directly impact customer satisfaction. Be part of a mission-driven organization committed to streamlining DMV processes with compassion and efficiency.
Responsibilities
- Process driver's license, vehicle registration, and title transactions with accuracy and efficiency
- Provide clear guidance on DMV regulations, documentation requirements, and fee structures
- Resolve customer inquiries via phone, email, and in-person interactions
- Maintain organized digital and physical records of transactions
- Collaborate with team members to optimize service workflows
- Uphold strict confidentiality standards and data security protocols
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- 1+ years customer service experience in fast-paced environment
- Proficiency with Microsoft Office Suite and database systems
- Exceptional verbal communication and active listening skills
- Ability to multitask and manage priorities under pressure
- Valid California driver's license with clean driving record
- Bilingual English/Spanish proficiency strongly preferred