Job Description
Launch your career in public service with our paid training program for DMV Customer Service Representatives! We're seeking motivated individuals to join our Richmond team and deliver exceptional service to Virginia residents. No prior DMV experience required – we provide comprehensive paid training covering licensing procedures, regulations, and customer interaction protocols. Enjoy competitive benefits, growth opportunities, and the chance to make a real impact in your community.
Why Join Us?
- Full paid training program (4 weeks)
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Tuition reimbursement opportunities
Responsibilities
- Process driver's license, ID card, and vehicle registration applications
- Provide accurate information on DMV procedures and requirements
- Assist customers with online portal usage and self-service kiosks
- Handle payment processing and documentation verification
- Maintain detailed records and transaction logs
- Resolve customer inquiries with professionalism and empathy
- Adhere to all state regulations and security protocols
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new systems
- Ability to multitask in a fast-paced environment
- Attention to detail and accuracy with documentation
- Customer service experience preferred but not required
- Ability to pass background check and drug screening
- Must be authorized to work in the United States