Job Description
Join our award-winning team at Durham County DMV Services and launch your career in public service! We're seeking motivated individuals for our paid training program to become expert DMV Customer Service Representatives. No prior experience required – we provide comprehensive training on state regulations, systems, and procedures. Enjoy competitive pay, benefits, and the opportunity to serve your community while advancing your professional skills.
Why Join Us? • Full paid training program (4 weeks) • Competitive hourly wage with performance-based increases • Comprehensive benefits package (health/dental/vision) • Career advancement opportunities • Stable government position with retirement benefits
Responsibilities
- Process driver's license, vehicle registration, and ID applications with precision
- Provide clear guidance on DMV regulations and documentation requirements
- Maintain accurate records using specialized DMV software systems
- Resolve customer inquiries efficiently while maintaining professional standards
- Assist with testing appointments and vehicle inspections
- Collaborate with team members to optimize service workflows
- Adhere to all state and federal compliance protocols
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to handle sensitive information with confidentiality
- Strong attention to detail and accuracy in documentation
- Valid NC driver's license (or ability to obtain within 30 days)
- Pass background check and drug screening
- Willingness to work flexible hours including Saturdays