Job Description
Join our award-winning team at Louisiana DMV Services as a Customer Service Representative! We're seeking passionate professionals to deliver exceptional service to Baton Rouge residents. Enjoy competitive pay, comprehensive benefits, and a $2,500 sign-on bonus for qualified candidates. Help shape Louisiana's transportation future while building a rewarding career in public service.
Why Work With Us?
- Industry-leading compensation package
- Comprehensive health/dental/vision benefits
- Clear career advancement pathways
- Paid training and certification programs
- Supportive team environment
Responsibilities
- Process driver's license renewals, vehicle registrations, and ID applications with precision
- Resolve customer inquiries through phone, email, and in-person channels
- Maintain accurate digital records using DMV proprietary systems
- Verify documentation and process payments efficiently
- Collaborate with team members to resolve complex customer issues
- Adhere to all federal and state regulatory requirements
- Participate in continuous improvement initiatives
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Strong verbal communication and interpersonal skills
- Proficiency in Microsoft Office Suite
- Ability to multitask in fast-paced environments
- Basic data entry and typing skills (40+ WPM)
- Valid Louisiana driver's license required
- Pass background check and drug screening