Job Description
Join the California Department of Motor Vehicles as a Customer Service Representative in Los Angeles and earn a $2,000 sign-on bonus! We're seeking dedicated professionals to deliver exceptional service to our diverse community while supporting critical public services. Enjoy competitive pay, comprehensive benefits, and opportunities for career growth in a dynamic government environment. Apply today to secure your spot!
Responsibilities
- Process driver's license, vehicle registration, and ID applications with accuracy and efficiency
- Provide clear guidance on DMV regulations, fees, and documentation requirements
- Resolve customer inquiries via phone, in-person, and digital channels
- Utilize specialized software to manage transactions and maintain records
- Collaborate with team members to ensure seamless service delivery
- Support fraud prevention initiatives and compliance protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year customer service experience
- Proficiency in English bilingual skills (Spanish highly valued)
- Ability to handle confidential information with discretion
- Strong problem-solving and conflict resolution abilities
- Basic computer literacy and data entry skills
- Valid California driver's license required