Job Description
Join the Kansas Department of Revenue as a DMV Customer Service Representative and make a tangible impact in your community! We're offering a competitive $2,500 sign-on bonus for qualified candidates who start before December 31st. Enjoy comprehensive benefits, career growth opportunities, and the satisfaction of serving Wichita residents with essential state services.
Why Work With Us?
- Industry-leading compensation with performance-based incentives
- Health, dental, and vision insurance (effective day 1)
- Generous paid time off and retirement plans
- Free parking and flexible scheduling options
Responsibilities
- Process driver's license, vehicle registration, and ID applications with precision
- Provide exceptional customer service via in-person, phone, and digital channels
- Utilize DMV systems to verify documentation and issue credentials
- Resolve customer inquiries regarding fees, procedures, and regulations
- Maintain accurate records and documentation in compliance with state policies
- Collaborate with team members to streamline office operations
- Participate in ongoing training to stay updated on DMV procedures
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency with computer systems and data entry
- Strong communication and conflict resolution skills
- Ability to handle sensitive information with confidentiality
- Valid Kansas driver's license required
- Ability to work flexible hours including Saturdays
- Bilingual (English/Spanish) candidates strongly preferred