Job Description
Join our dynamic team at Baltimore Metro Services and make an immediate impact as a DMV Customer Service Representative! We're seeking passionate individuals to deliver exceptional service to Baltimore residents starting tomorrow. Enjoy competitive pay, comprehensive benefits, and a supportive work environment where your contributions matter.
Why Join Us?
- Immediate start date
- Full-time position with advancement opportunities
- Health, dental, and vision insurance
- Paid time off and retirement plans
- Free downtown parking
Responsibilities
- Process driver's license renewals and vehicle registrations efficiently
- Provide clear guidance on DMV regulations and documentation requirements
- Maintain accurate customer records and transaction logs
- Resolve customer inquiries with empathy and professionalism
- Utilize DMV software systems for application processing
- Collaborate with team members to streamline service delivery
- Adhere to strict security protocols for sensitive customer data
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficiency in Microsoft Office Suite
- Ability to multitask in a fast-paced environment
- Strong written and verbal communication skills
- Basic knowledge of Maryland DMV procedures preferred
- Ability to pass background check and drug screening
- Must be available to work weekdays and occasional Saturdays