Job Description
Are you a dedicated professional looking for a stable career with immediate impact? The Colorado Department of Transportation (CDOT) - Division of Motor Vehicles (DMV) is currently seeking Customer Service Representatives to join our high-energy team in Denver. This is a unique opportunity to start tomorrow and serve the community by processing essential motor vehicle services.
In this pivotal role, you will be the first point of contact for thousands of residents, assisting them with driver's license renewals, vehicle registrations, and title transfers. We are looking for individuals who possess patience, excellent communication skills, and a strong desire to serve the public.
Why Join Us?
- Start your new career immediately.
- Competitive pay rate ($18.00 - $22.00/hr).
- Comprehensive benefits package including medical, dental, and vision.
- Opportunity for growth within the state government.
Responsibilities
- Greet and assist customers efficiently, providing accurate information regarding DMV services and procedures.
- Verify identity and documentation, ensuring all requirements are met before processing transactions.
- Process payments accurately using state financial systems and cash registers.
- Maintain accurate and up-to-date records of customer interactions and transactions.
- Resolve customer inquiries and complaints with empathy and professionalism.
- Assist in training new hires and maintaining a clean, organized workspace.
Qualifications
- High school diploma or GED equivalent.
- Minimum of 1 year of experience in customer service or a related field.
- Strong verbal and written communication skills.
- Basic computer proficiency and data entry accuracy.
- Ability to stand for extended periods and work in a fast-paced environment.
- Must be available to work full-time hours.