Job Description
Join Kentucky's premier transportation agency as an immediate-hire DMV Customer Service Specialist! We're seeking dynamic professionals to deliver exceptional service at our Lexington branch. Enjoy competitive pay, comprehensive benefits, and the opportunity to make a direct impact on your community. Apply today and start your rewarding career with the state of Kentucky!
Responsibilities
- Process driver's licenses, vehicle registrations, and ID applications with precision
- Resolve customer inquiries regarding DMV regulations and procedures
- Utilize state systems to update records and process transactions
- Maintain organized documentation and ensure data integrity
- Collaborate with team members to optimize customer flow
- Provide clear guidance on documentation requirements
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Proficient in computer systems and data entry
- Strong communication and problem-solving skills
- Ability to multitask in fast-paced environment
- Kentucky driver's license required
- Background check and drug screening mandatory