Job Description
Join Maryland's premier public service team as a DMV Customer Service Specialist! We're seeking energetic professionals to provide exceptional service to Baltimore residents starting immediately. This temporary role offers a unique opportunity to serve your community while gaining valuable government experience.
As a key member of our customer service team, you'll handle inquiries, process transactions, and ensure seamless experiences for Maryland drivers. No prior DMV experience required – we provide comprehensive training!
Responsibilities
- Process driver's license, registration, and title transactions accurately
- Respond to customer inquiries via phone, email, and in-person
- Verify documentation and eligibility for services
- Utilize DMV systems to process payments and issue credentials
- Maintain organized records and documentation
- Adhere to state regulations and security protocols
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience
- Strong communication and problem-solving skills
- Ability to work in fast-paced environment
- Basic computer proficiency
- Valid Maryland driver's license preferred
- Ability to pass background check