Job Description
Join Oregon's premier public service team as a DMV Customer Service Specialist! We're offering an exceptional opportunity to serve your community with a competitive salary and a $3,500 sign-on bonus. Enjoy comprehensive benefits, flexible scheduling, and career growth in a supportive environment. Help citizens navigate vehicle registrations, licenses, and state services with professionalism and care. Apply today to start your rewarding public service career!
Responsibilities
- Process vehicle registrations, title transfers, and license renewals with accuracy and efficiency
- Provide exceptional customer service via in-person, phone, and digital channels
- Explain complex DMV regulations and requirements clearly to diverse clientele
- Maintain secure handling of sensitive documents and payment transactions
- Collaborate with team to resolve customer inquiries and operational challenges
- Utilize DMV software systems to process transactions and maintain records
- Support continuous improvement initiatives for customer experience
Qualifications
- High school diploma or equivalent; associate's degree preferred
- Minimum 1 year customer service or administrative experience
- Strong communication skills with ability to explain technical information
- Proficiency in computer systems and data entry
- Ability to work calmly in fast-paced environments with competing priorities
- Valid Oregon driver's license with clean driving record
- Pass background check and fingerprinting requirements