Job Description
Join the Team. Serve the Community.
We are seeking motivated and detail-oriented individuals to join the City of Austin as Entry-Level Administrative Clerks. This is an exceptional opportunity for recent graduates or career changers to launch a stable and impactful career in public service. In this pivotal role, you will serve as the face of our department, supporting essential operations and ensuring our community receives the highest quality of service.
As part of the City of Austin, you will enjoy a modern work environment, comprehensive benefits, and the satisfaction of contributing to the local community.
Responsibilities
- Manage and organize incoming mail, digital correspondence, and physical records with strict accuracy.
- Assist the public with inquiries via phone, email, and in-person, providing professional and empathetic customer service.
- Perform data entry tasks and maintain accurate digital and physical filing systems.
- Prepare routine reports, memos, and correspondence using Microsoft Office Suite.
- Support department leadership with special projects and event coordination.
- Ensure strict adherence to all city policies, confidentiality standards, and compliance regulations.
Qualifications
- High School Diploma or GED equivalent required.
- Proficiency in Microsoft Word, Excel, and Outlook is required.
- Previous administrative experience is preferred but not mandatory for entry-level candidates.
- Strong organizational skills and the ability to prioritize multiple tasks in a fast-paced environment.
- Excellent verbal and written communication skills.
- Ability to pass a background check and drug screening as required for government employment.