Job Description
Join Cleveland's public service team and build a meaningful career with comprehensive benefits including a defined pension plan. We're seeking motivated entry-level candidates to support critical municipal operations in this newly created role. Enjoy competitive pay, professional development opportunities, and the chance to serve your community while gaining valuable government sector experience. No prior government experience required – we provide comprehensive training for all new hires.
Responsibilities
- Support departmental operations through document processing, data entry, and record management
- Assist with constituent inquiries via phone, email, and in-person interactions
- Coordinate scheduling, meeting logistics, and administrative tasks for department heads
- Prepare reports, correspondence, and public-facing materials with attention to detail
- Collaborate with cross-functional teams on special projects and initiatives
- Maintain compliance with city policies, procedures, and record-keeping standards
Qualifications
- High school diploma or equivalent required; associate's degree preferred
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to manage multiple tasks with competing deadlines
- Customer service mindset with problem-solving aptitude
- U.S. citizenship or legal authorization to work in the United States
- Pass background check and drug screening