Job Description
Launch your career in public service with Virginia Beach's premier DMV team! We're seeking enthusiastic individuals to join our customer service department—no prior experience required. If you're a people person with a passion for helping others, this is your opportunity to make a difference while receiving comprehensive training and competitive benefits.
Enjoy a supportive work environment, flexible scheduling options, and growth opportunities within Virginia's state government. Perfect for recent graduates, career changers, or anyone seeking a stable, rewarding position with competitive pay and excellent work-life balance.
Responsibilities
- Provide exceptional customer service to DMV patrons in-person and via phone
- Process vehicle registrations, title applications, and driver's license transactions
- Explain DMV procedures, regulations, and required documentation
- Assist with digital kiosk operations and online service navigation
- Maintain accurate transaction records and documentation
- Collaborate with team members to resolve customer inquiries efficiently
- Adhere to all security protocols and confidentiality standards
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior DMV or customer service experience required
- Strong communication and interpersonal skills
- Ability to learn technical procedures quickly
- Basic computer proficiency and data entry skills
- Valid driver's license with clean driving record
- Ability to stand for extended periods and lift 15 lbs
- Commitment to professional conduct and ethical standards