Job Description
Join our mission to serve America's heroes! We're seeking motivated entry-level professionals to support federal operations in London. This role offers unparalleled exposure to U.S. government procedures while providing competitive compensation and comprehensive benefits. Perfect for recent graduates or career changers looking to make an impact in public service.
Responsibilities
- Process veteran benefit claims with precision and confidentiality
- Manage digital records using federal compliance systems
- Coordinate cross-departmental communications and documentation
- Assist veterans with benefit inquiries via phone and email
- Prepare statistical reports for senior leadership review
- Support compliance audits and documentation reviews
- Collaborate with U.S. embassy personnel on veteran services
Qualifications
- Minimum 2:1 Bachelor's degree in Public Administration or related field
- Proficiency in Microsoft Office Suite and data management
- Strong written and verbal communication skills
- Ability to handle sensitive information with discretion
- Basic understanding of U.S. federal regulations
- Previous customer service experience preferred
- Valid UK work authorization required