Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs is urgently seeking motivated entry-level candidates for our Jacksonville, NC office. This full-time position offers unparalleled benefits including a federal pension plan, comprehensive health coverage, and paid leave. As an Administrative Specialist, you'll be the backbone of our operations, supporting critical veteran services while building a stable career in public service.
Responsibilities
- Process and maintain veteran benefit documentation with precision and confidentiality
- Coordinate administrative workflows including scheduling, correspondence, and record management
- Support data entry and reporting tasks using federal systems like VA-VISN
- Assist veterans and their families with benefit inquiries and application guidance
- Collaborate with cross-functional teams to ensure seamless service delivery
- Participate in process improvement initiatives for veteran care efficiency
- Adhere to federal compliance standards and security protocols
Qualifications
- High school diploma or equivalent; associate's degree preferred
- U.S. citizenship required (per federal regulations)
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail with organizational aptitude
- Excellent communication skills for veteran interaction
- Ability to pass federal background investigation
- Willingness to complete federal onboarding requirements
- Team-oriented mindset with problem-solving abilities