Job Description
Join the Social Security Administration as an Entry-Level Federal Administrative Specialist in Cleveland, Ohio! No prior experience required – we provide comprehensive training to launch your federal career. Enjoy competitive pay, comprehensive benefits (health insurance, retirement plans, paid leave), and opportunities for advancement. Work in a mission-driven environment supporting America's most vulnerable citizens. Perfect for recent graduates or career changers seeking stability and purpose.
Responsibilities
- Process and verify social security claims and applications with precision
- Provide excellent customer service via phone, email, and in-person inquiries
- Maintain accurate digital and physical records using federal systems
- Collaborate with cross-functional teams to resolve complex cases
- Adhere to strict confidentiality protocols and federal regulations
- Support outreach initiatives to educate the public on SSA services
Qualifications
- High school diploma or GED (college degree preferred)
- U.S. citizenship required
- Strong attention to detail and data accuracy
- Proficiency in Microsoft Office Suite
- Excellent communication and problem-solving skills
- Ability to pass federal background check
- No prior experience necessary – training provided