Job Description
Join the mission to serve America's heroes! The U.S. Department of Veterans Affairs in Long Beach is seeking motivated entry-level professionals to support our vital operations. This is your gateway to a stable federal career with comprehensive benefits, including health insurance, retirement plans, and student loan repayment assistance. No prior federal experience required – we provide on-the-job training and mentorship to help you thrive in a mission-driven environment.
Responsibilities
- Process veteran benefit applications with accuracy and timeliness
- Manage electronic records using federal databases and document management systems
- Provide exceptional customer service to veterans and their families via phone, email, and in-person
- Assist with scheduling, correspondence, and administrative documentation
- Collaborate with cross-functional teams to support program initiatives
- Adhere to strict federal compliance protocols and privacy regulations
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong attention to detail and data entry skills
- Excellent written and verbal communication abilities
- Ability to pass federal background check and drug screening
- Basic understanding of federal workplace regulations (training provided)