Job Description
Join a mission-driven team with unparalleled job security and comprehensive benefits. This entry-level federal position offers stability, competitive pay, and career advancement opportunities in Kansas City's vibrant federal hub. Enjoy federal holidays, retirement plans, and health insurance while serving veterans nationwide.
Responsibilities
- Process veteran benefit applications and documentation with precision
- Manage digital records using federal systems (e.g., VBA, VA) while maintaining strict confidentiality
- Provide responsive customer support to veterans and their families via phone and email
- Coordinate scheduling and correspondence for department leadership
- Assist with data entry and reporting for performance metrics
- Participate in cross-agency training programs for professional development
Qualifications
- High school diploma or GED (associate's degree preferred)
- 1+ years administrative or customer service experience
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to obtain and maintain federal background clearance
- Strong attention to detail with error-free documentation skills
- U.S. citizenship required
- Basic knowledge of veteran benefits systems (training provided)