Job Description
Launch your federal career with the Social Security Administration in Chicago! We're seeking motivated entry-level professionals to join our mission of delivering critical benefits to millions of Americans. Enjoy a competitive starting salary, comprehensive benefits package including a defined pension plan, and unparalleled growth opportunities in a supportive environment.
This position offers hands-on experience in federal operations, with extensive training and mentorship. You'll work alongside dedicated public servants while making a tangible impact on community welfare. Apply today to start your journey in public service!
Responsibilities
- Process and verify benefit applications with precision and attention to detail
- Provide exceptional customer service via phone, email, and in-person inquiries
- Maintain accurate documentation and case records in federal systems
- Collaborate with cross-functional teams to resolve complex benefit issues
- Adhere to strict federal regulations and privacy protocols
- Participate in ongoing training to master SSA procedures and policies
Qualifications
- US citizenship required
- High school diploma or equivalent (college degree preferred)
- Strong computer literacy with MS Office proficiency
- Excellent communication and interpersonal skills
- Ability to handle sensitive information with discretion
- Pass background investigation and federal suitability review
- Detail-oriented with strong problem-solving abilities