Job Description
Launch your federal career with the U.S. Department of Veterans Affairs in New Orleans! We're seeking motivated entry-level professionals to support veteran benefits programs. Enjoy comprehensive benefits including a federal pension plan, health insurance, and retirement savings. Join our mission to serve those who served our nation with competitive compensation and career growth opportunities in a supportive environment.
Responsibilities
- Process and adjudicate veteran benefit claims with precision and empathy
- Communicate claim status and requirements to veterans and their families
- Maintain accurate documentation in federal case management systems
- Collaborate with legal and medical teams on complex cases
- Conduct quality reviews to ensure compliance with federal regulations
- Participate in ongoing training on VA policies and procedures
- Support outreach initiatives to educate veterans on available benefits
Qualifications
- U.S. citizenship required
- Associate's degree or 2 years of relevant experience
- Ability to pass federal background investigation
- Proficiency in Microsoft Office Suite and database systems
- Strong written and verbal communication skills
- Detail-oriented with high accuracy standards
- Ability to handle sensitive information with discretion
- Commitment to veteran service values