Job Description
Are you looking to launch a career in the public sector? Apex Federal Solutions is seeking motivated Entry Level Federal IT Specialists to join our dynamic team in Atlanta, Georgia. We support critical federal initiatives and offer unparalleled opportunities for growth, professional development, and stability in a government contracting environment.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunity to obtain a Public Trust Clearance.
- Work-life balance and flexible schedules.
- Training and mentorship for career advancement.
As an Entry Level Federal IT Specialist, you will be at the forefront of modernizing government infrastructure. We are looking for candidates who are eager to learn, dedicated to service, and ready to make a difference.
Responsibilities
- Provide Tier 1 and Tier 2 Technical Support: Assist federal employees with hardware, software, and network connectivity issues.
- System Administration: Monitor and maintain local area networks (LANs) and wide area networks (WANs), including firewalls, routers, and VPNs.
- Security Compliance: Assist in maintaining compliance with federal security protocols and data protection standards.
- Documentation: Create and maintain detailed technical documentation and incident reports.
- Project Assistance: Support senior engineers in deploying and troubleshooting new IT infrastructure projects.
- Customer Service: Deliver exceptional service to internal federal agency clients with patience and professionalism.
Qualifications
- Education: Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- Citizenship: Must be a U.S. Citizen eligible for a Public Trust Clearance.
- Technical Skills: Basic knowledge of Windows and Linux operating systems, TCP/IP networking, and hardware troubleshooting.
- Communication: Excellent written and verbal communication skills.
- Problem Solving: Strong analytical skills with the ability to troubleshoot complex technical issues.
- Work Ethic: Ability to work independently and as part of a team in a fast-paced environment.