Job Description
Launch your federal career with the U.S. Department of Labor! We're seeking motivated entry-level professionals to join our Pension Plan Benefits team in Raleigh, NC. No prior experience required – we provide comprehensive training to support federal employees' retirement security. Enjoy competitive salaries, exceptional benefits, and the opportunity to make a tangible impact on public service retirement programs. Join our mission-driven team and grow your career in a stable, rewarding environment.
Responsibilities
- Process and verify pension plan eligibility documentation for federal employees
- Assist in calculating retirement benefits using federal guidelines and software systems
- Respond to inquiries from federal employees regarding pension plans and retirement options
- Maintain accurate records of pension transactions and employee contributions
- Collaborate with cross-functional teams to ensure compliance with federal regulations
- Support annual pension plan audits and reporting requirements
- Participate in continuous training on federal pension policies and procedures
Qualifications
- High school diploma or equivalent (college degree preferred)
- Strong attention to detail and data accuracy skills
- Excellent written and verbal communication abilities
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to learn complex federal regulations and systems
- Customer service mindset with problem-solving aptitude
- U.S. citizenship required for federal position
- No prior experience necessary – training provided