Job Description
Are you seeking a stable career in the public sector with excellent benefits? We are looking for motivated Entry Level Federal Pension Specialists to join our growing team in Memphis, TN. In this role, you will support federal employees in navigating their retirement plans and pension contributions. This is a unique opportunity to work with a top-tier federal agency, offering comprehensive training and a path for career advancement in government benefits administration.
Why Join Us?
- Competitive salary with a government pension plan.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holiday schedule.
- Remote and hybrid work flexibility available.
Responsibilities
- Assist federal employees with inquiries regarding pension eligibility, vesting, and contributions.
- Process retirement applications, forms, and necessary documentation accurately and timely.
- Review and verify employee records to ensure compliance with federal regulations and internal policies.
- Provide exceptional customer service via phone, email, and in-person interactions.
- Maintain and update the department's database of beneficiary information and pension records.
- Collaborate with HR and Finance teams to resolve complex benefit discrepancies.
Qualifications
- High school diploma or GED; Associate's degree preferred.
- Must be a U.S. Citizen to apply for federal positions.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Strong attention to detail with the ability to handle sensitive financial data.
- Excellent written and verbal communication skills.
- Ability to work independently and manage a high volume of tasks.