Job Description
We are seeking a dedicated and detail-oriented Entry Level Federal Pension Specialist to join our team in New York, NY. In this role, you will play a crucial part in assisting federal employees with navigating the complexities of the Federal Employees Retirement System (FERS). We offer comprehensive training and a supportive environment for recent graduates and career changers looking to make a significant impact in public service.
Key Responsibilities:
- Assist federal employees in understanding their pension eligibility and benefits packages.
- Process retirement applications and related documentation with high accuracy and efficiency.
- Provide exceptional customer service via phone, email, and in-person consultations regarding TSP (Thrift Savings Plan) contributions.
- Analyze employment records to ensure correct computation of pension credits and service years.
- Collaborate with HR teams to resolve complex benefit discrepancies.
- Stay updated on federal regulations and policy changes to ensure compliance.
What We Offer:
- Competitive salary and comprehensive health benefits.
- Generous paid time off and federal holidays.
- Clear pathway for career advancement and professional development.
- Relocation assistance for candidates moving to the New York area.
Responsibilities
- Assist federal employees in understanding their pension eligibility and benefits packages.
- Process retirement applications and related documentation with high accuracy and efficiency.
- Provide exceptional customer service via phone, email, and in-person consultations regarding TSP (Thrift Savings Plan) contributions.
- Analyze employment records to ensure correct computation of pension credits and service years.
- Collaborate with HR teams to resolve complex benefit discrepancies.
- Stay updated on federal regulations and policy changes to ensure compliance.
Qualifications
- High school diploma or GED required; Bachelor’s degree in Finance, Human Resources, or a related field is a plus.
- Strong attention to detail and the ability to handle sensitive financial data with confidentiality.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and CRM software.
- Ability to pass a background check and security clearance (if applicable).
- A passion for public service and helping federal employees secure their financial future.