Job Description
Join the U.S. Department of Veterans Affairs and launch your federal career with exceptional benefits! We're seeking motivated entry-level professionals in El Paso to support our mission of serving America's heroes. Enjoy comprehensive health insurance, retirement plans, paid time off, student loan assistance, and flexible work arrangements. This is your opportunity to gain invaluable experience while making a tangible difference in veterans' lives. No prior federal experience required—training provided!
Responsibilities
- Process and manage veteran benefit applications with accuracy and timeliness
- Provide exceptional customer service to veterans and their families via phone, email, and in-person
- Maintain and update confidential records in federal databases
- Collaborate with interdisciplinary teams to resolve complex benefit inquiries
- Assist in outreach initiatives to connect veterans with available services
- Adhere to strict federal regulations and privacy protocols
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (Bachelor's preferred)
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Strong written and verbal communication skills
- Ability to pass federal background check and drug screening
- Basic knowledge of veteran benefits systems is advantageous
- Detail-oriented with excellent organizational abilities