Job Description
Join our mission to serve America's heroes as an Entry-Level Federal Specialist in Charlotte, NC. This urgent opening offers a competitive salary with a comprehensive federal pension plan, comprehensive health benefits, and unparalleled career growth opportunities. Work in a dynamic environment where your contributions directly impact veterans' lives. We're seeking motivated individuals ready to build a rewarding career in public service with immediate start dates available.
Responsibilities
- Process and manage veteran benefit applications with precision and compliance
- Provide exceptional customer service to veterans and their families
- Maintain accurate documentation in federal systems following VA protocols
- Collaborate with cross-functional teams to resolve complex benefit inquiries
- Support outreach initiatives to connect veterans with entitled benefits
- Adhere to strict confidentiality and data security standards
- Participate in continuous training on federal regulations and procedures
Qualifications
- U.S. citizenship required
- High school diploma or equivalent (Bachelor's preferred)
- Proficiency in Microsoft Office Suite and data entry systems
- Strong attention to detail and organizational skills
- Ability to handle sensitive information with discretion
- Basic knowledge of federal regulations (training provided)
- Excellent written and verbal communication skills
- Pass pre-employment background check and security clearance