Job Description
Join America's premier public service team with an urgent opening for a remote Entry-Level Federal Specialist in Florida. This full-time position offers competitive pay, comprehensive benefits including a federal pension plan, and career advancement opportunities within the U.S. Department of Veterans Affairs. Perfect for recent graduates or career changers seeking stable, mission-driven work with flexible remote arrangements.
As a key contributor to veteran services, you'll gain invaluable federal experience while supporting critical programs that serve our nation's heroes. No relocation required – work remotely from anywhere in Florida with occasional in-person meetings in Tallahassee.
Responsibilities
- Process veteran benefit applications and documentation with precision and confidentiality
- Provide exceptional customer service via phone, email, and virtual platforms
- Maintain accurate records using federal databases and case management systems
- Collaborate with cross-functional teams to resolve complex benefit inquiries
- Adhere to strict federal compliance standards and privacy regulations
- Support outreach initiatives for underserved veteran communities
- Contribute to process improvement initiatives for veteran services
Qualifications
- U.S. citizenship required (mandatory for federal positions)
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite and digital documentation tools
- Strong written and verbal communication skills
- Ability to pass federal background investigation and security clearance
- Detail-oriented with high accuracy in data entry and record-keeping
- Experience with customer service or administrative support (entry-level accepted)
- Commitment to veteran advocacy and public service values