Job Description
Are you looking for a stable career in a rewarding public service environment? The City of Long Beach is seeking dedicated individuals to join our dynamic team as Entry Level Government Administrative Assistants. This is an excellent opportunity to build a long-term career within the California public sector with competitive benefits and job security.
As an integral part of our Public Services Department, you will play a crucial role in ensuring the smooth operation of city functions. We offer a comprehensive benefits package including health, dental, vision, a defined-benefit pension plan, and generous paid time off. Join us in making a difference in our community while enjoying a rewarding work-life balance.
Responsibilities
- Visitor Management: Greet and direct visitors and employees with professionalism, answering inquiries and providing necessary information regarding city services.
- Administrative Support: Perform general clerical duties including filing, data entry, and maintaining accurate departmental records and databases.
- Communication: Receive and screen phone calls and emails, taking accurate messages and routing them to the appropriate department or staff member promptly.
- Document Processing: Assist in processing applications, permits, and forms, ensuring all documentation is complete and compliant with city regulations.
- Meeting Coordination: Schedule and arrange meetings, prepare agendas, and take minutes for various city committees and departmental meetings.
- Customer Service: Resolve routine inquiries from the public with patience and efficiency, escalating complex issues to senior staff when necessary.
- Inventory Control: Assist with the tracking and ordering of office supplies and equipment to ensure departmental needs are met.
Qualifications
- Education: High School Diploma or GED required; Associate’s degree in Business Administration or Public Administration is preferred.
- Experience: No prior government experience required; 1-2 years of general office or customer service experience is a plus.
- Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and ability to learn new software systems quickly.
- Communication: Excellent verbal and written communication skills with the ability to interact effectively with diverse populations.
- Organization: Strong organizational skills with the ability to manage multiple priorities and meet strict deadlines.
- Integrity: Demonstrated ability to maintain confidentiality and adhere to government ethics and compliance standards.
- Reliability: Must be a reliable and punctual employee with a strong work ethic.