Job Description
Launch your federal career at the Social Security Administration in Boston, MA as an Entry-Level Pension Benefits Specialist. Join our mission to safeguard retirement security for Americans nationwide while growing your expertise in pension plan administration, federal regulations, and benefit calculations. Enjoy competitive pay, comprehensive benefits, and opportunities for advancement within one of the nation's most respected agencies.
Responsibilities
- Process and verify pension benefit applications for federal employees under strict compliance guidelines
- Analyze retirement eligibility documentation using federal regulations (CSRS/FERS)
- Communicate benefit entitlements to applicants via phone, email, and in-person consultations
- Maintain accurate records in federal databases and audit trails
- Collaborate with cross-functional teams to resolve complex benefit inquiries
- Participate in ongoing training on pension policy updates and procedural changes
Qualifications
- US citizenship required (federal employment mandate)
- Associate's degree in Business, Finance, Public Administration, or related field
- Basic knowledge of retirement plans and benefit structures
- Strong attention to detail and data verification skills
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Ability to handle confidential information with discretion
- Pass a federal background investigation and pre-employment screening