Job Description
Join the City of Cleveland's Retirement Administration team and launch your career in public sector finance. We're seeking motivated individuals with no prior experience to learn pension plan administration while supporting retirement security for Cleveland's public servants. This comprehensive training program combines classroom instruction with hands-on mentorship in a supportive government environment. Enjoy competitive benefits, pension eligibility, and opportunities for advancement in a mission-driven role.
Responsibilities
- Process retirement applications and pension benefit calculations under supervision
- Maintain accurate participant records in pension administration systems
- Respond to retiree inquiries via phone and email with guidance from senior staff
- Assist with annual pension plan audits and compliance documentation
- Support enrollment events and educational workshops for plan participants
- Prepare routine reports on pension fund activity and participant statistics
- Collaborate with HR and finance departments on retirement-related matters
Qualifications
- High school diploma or equivalent (college degree preferred)
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
- Strong attention to detail and data accuracy skills
- Excellent written and verbal communication abilities
- Ability to learn complex regulations and procedures
- Basic understanding of financial concepts or willingness to learn
- U.S. citizenship and ability to pass background check
- Commitment to public service and ethical standards