Job Description
Launch your federal career with the Social Security Administration as an Entry-Level Pension Plan Specialist. Join our mission to safeguard America's retirement security while building expertise in federal pension regulations and benefits administration. This Jacksonville-based role offers comprehensive training, competitive benefits, and clear pathways for advancement. Similar positions also available in Georgia.
We're seeking motivated individuals passionate about public service to process complex pension claims, ensure regulatory compliance, and deliver exceptional beneficiary support. Gain hands-on experience with federal systems while contributing to programs that impact millions of Americans.
Responsibilities
- Process and adjudicate federal pension claims with precision and regulatory compliance
- Research and resolve beneficiary inquiries regarding retirement benefits
- Maintain accurate pension records using federal systems (e.g., SSA's MAXIS)
- Collaborate with legal teams to interpret pension regulations and policies
- Conduct quality reviews of pension documentation for completeness
- Develop educational materials for pension plan participants
- Participate in cross-functional projects to improve pension administration processes
Qualifications
- U.S. citizenship required for federal employment
- Associate's degree in Finance, Business Administration, or related field
- Basic knowledge of ERISA and federal pension regulations
- Proficiency in Microsoft Office Suite and data entry systems
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Ability to handle confidential information with discretion
- Pass pre-employment background investigation