Job Description
Are you looking for a stable, impactful career in public service? The State of Ohio is currently seeking dedicated individuals to join our team as Pension Plan Specialists. In this pivotal role, you will ensure the financial security of our retired public servants by managing pension data and processing benefit requests.
We are specifically looking for entry-level candidates who are eager to learn and grow within the government sector. We provide comprehensive training, mentorship, and a supportive environment. If you possess a strong work ethic and a desire to serve the community, we want to hear from you.
Join us and become a key player in Ohio's government finance operations.
Responsibilities
- Process and verify pension benefit applications, retirement requests, and contribution records with high accuracy.
- Assist retirees and active employees by answering inquiries regarding eligibility, calculations, and status updates.
- Maintain and update secure electronic and physical records in state databases.
- Collaborate with the HR and Finance departments to resolve discrepancies in benefit calculations.
- Prepare routine reports regarding pension fund status and administrative metrics.
- Provide exceptional customer service and maintain a professional demeanor in all interactions.
- Participate in ongoing training programs to stay updated on government pension regulations.
Qualifications
- High School Diploma or GED is required; a degree in Finance, Business Administration, or Public Administration is a plus.
- No prior government experience required; we value potential and attitude over experience.
- Strong attention to detail and the ability to detect errors in data entry.
- Proficient in Microsoft Office Suite, specifically Excel and Word.
- Excellent written and verbal communication skills.
- Ability to pass a standard background check and drug screening.
- Willingness to learn complex government systems and regulations.