Job Description
Join the City of New Orleans as an Entry-Level Pension Plan Specialist. We are seeking dedicated individuals to support our mission of providing secure retirement benefits to public servants. This is a fantastic opportunity to launch a career in government finance with a prestigious organization committed to community service and employee growth.
In this role, you will gain hands-on experience in pension administration, member data management, and regulatory compliance. You will work closely with senior analysts to ensure accurate processing of retirement applications and inquiries.
Responsibilities
- Process Retirement Applications: Review and prepare new pension and retirement benefit applications for approval.
- Member Inquiries: Serve as the first point of contact for retirees and active employees regarding pension questions via phone and email.
- Data Accuracy: Maintain and update member records in the central database to ensure compliance with state and federal regulations.
- Benefit Calculations: Assist in the calculation of accrued benefits and projections for current employees nearing retirement age.
- Compliance Support: Prepare documentation for internal and external audits and regulatory reviews.
- Report Generation: Generate weekly and monthly statistical reports on pension activity and fund status.
Qualifications
- Education: High school diploma or GED required; Associate’s degree in Finance, Accounting, or Public Administration preferred.
- Experience: No prior professional experience required; internships or volunteer work in office administration are a plus.
- Technical Skills: Proficiency in Microsoft Office Suite (Excel, Word, Outlook) required.
- Attention to Detail: Strong ability to manage large volumes of data with high accuracy and integrity.
- Communication: Excellent verbal and written communication skills for interacting with diverse stakeholders.
- Interpersonal Skills: Ability to work collaboratively in a team environment and handle sensitive information with confidentiality.