Job Description
Join our mission to serve America's heroes in this urgent part-time federal opportunity at the Austin VA Benefits Office. Enjoy premium benefits including federal health/dental/vision insurance, flexible scheduling, paid federal holidays, and retirement savings plans. This hybrid role (3 days in-office/2 remote) offers competitive pay and career growth within one of the nation's largest employers.
Perfect for students, professionals seeking work-life balance, or those transitioning to federal service. We're filling multiple positions immediately – don't miss your chance to make a meaningful impact while receiving exceptional compensation and benefits.
Responsibilities
- Process and verify veteran benefit applications with 98% accuracy
- Manage electronic records using VA's VBA systems
- Provide exceptional customer service to veterans and their families
- Coordinate with healthcare and legal teams for complex cases
- Conduct eligibility screenings for federal assistance programs
- Generate monthly compliance reports for regional leadership
- Maintain strict confidentiality of sensitive veteran data
Qualifications
- US citizenship required
- Minimum 2 years administrative experience
- Proficiency in Microsoft Office Suite
- Ability to pass federal background check
- Excellent written and verbal communication skills
- Experience with government databases preferred
- Customer service certification a plus
- Must pass VA's pre-employment assessment