Job Description
Join our mission to serve America's heroes as an entry-level Federal Administrative Assistant in Milwaukee. This pivotal role supports critical VA operations while offering unparalleled career growth in public service. Enjoy competitive benefits, federal retirement plans, and the opportunity to make a tangible impact on veterans' lives.
Responsibilities
- Process veterans' benefits claims with precision and confidentiality
- Coordinate scheduling for multi-disciplinary medical teams
- Maintain digital records using VA-specific systems (VISTA, CPRS)
- Support outreach programs for underserved veteran communities
- Assist with budget tracking and procurement documentation
- Compose official correspondence following federal guidelines
- Train on security protocols for sensitive veteran data
Qualifications
- Associate degree or 60 college credits (GS-5 equivalent)
- Proficiency in Microsoft Office Suite (Outlook, Word, Excel)
- U.S. citizenship and ability to pass federal background check
- Excellent written and verbal communication skills
- Basic understanding of HIPAA and privacy regulations
- Ability to handle confidential information with discretion
- Willingness to complete VA training certifications
- Experience with customer service in a professional setting