Job Description
Join our mission to serve America's heroes! The U.S. Department of Veterans Affairs Cleveland Medical Center seeks an immediate-hire Federal Administrative Specialist to support critical veteran services. This temporary position offers competitive federal benefits, including health insurance and retirement plans, with potential for conversion to permanent status. Work in a dynamic environment where your contributions directly impact veteran care delivery.
Responsibilities
- Process veteran benefit applications with 99% accuracy and within 48-hour turnaround
- Manage confidential medical records and ensure HIPAA compliance
- Coordinate multi-departmental scheduling for 20+ staff members
- Generate monthly performance reports using Excel and VA databases
- Respond to veteran inquiries via phone, email, and in-person
- Support VA grant program administration and documentation
- Collaborate with healthcare providers on patient scheduling logistics
Qualifications
- U.S. citizenship required
- Minimum 2 years administrative experience in federal/government setting
- Proficient in Microsoft Office Suite (Outlook, Excel, Word)
- VA experience or knowledge of veteran benefits systems preferred
- Ability to obtain and maintain Secret security clearance
- Excellent written and verbal communication skills
- Proven ability to handle sensitive information with discretion
- Valid Ohio driver's license (for occasional off-site visits)